Shipping policy

SHIPPING POLICY Last updated: September 2026

Overview

At Nami's Little Goods, we partner with a curated network of suppliers and makers to bring you a thoughtfully selected range of products. Because our catalog spans dropshipped goods, print-on-demand items, and digital downloads, delivery timelines vary by product type. We're committed to full transparency so you always know what to expect.

Processing Times

All orders are processed within 1–3 business days of payment confirmation, Monday through Friday (excluding Canadian public holidays).

Please note: Processing times are separate from shipping transit times and may be longer during high-demand periods (holidays, sales events). You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Product Types & Estimated Delivery Windows

Standard & Dropshipped Products

  • Processing: 1–3 business days
  • Estimated delivery: 7–15 business days (Canada & USA); 14–30 business days (international)
  • Carriers: Varies by supplier — typically Canada Post, USPS, ePacket, or local courier

Print-on-Demand Products (via Printify, Printful, Tapstitch)

  • Processing: 3–7 business days (items are made to order)
  • Estimated delivery: 7–14 business days after fulfillment (Canada & USA); 14–21 business days (international)
  • Carriers: FedEx, UPS, DHL, or Canada Post depending on fulfillment location

Shopify Collective Products (sourced from partner brands)

  • Processing: 1–3 business days
  • Estimated delivery: 5–10 business days (Canada & USA)
  • Carriers: Determined by the partner supplier

Digital Products & Downloads

  • No shipping required. A download link will be delivered to your email immediately upon payment confirmation.
  • Please check your spam/junk folder if you do not receive it within 15 minutes.

Shipping Regions & Costs

We currently ship to Canada.

Shipping costs are calculated at checkout based on your location, order weight, and the product type(s) in your cart. Free shipping thresholds may apply to select promotions — check our homepage for current offers.

Note: For orders containing a mix of product types (e.g., a print-on-demand item and a dropshipped item), products may arrive in separate packages and at different times. You will receive individual tracking links for each shipment.

International Orders

Customers outside Canada and the USA are responsible for any applicable customs duties, import taxes, or brokerage fees imposed by their country. These charges are not included in your order total and are collected by the carrier or local customs authority upon delivery. Nami's Little Goods is not responsible for delays caused by customs processing.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number directly on the carrier's website. If you haven't received tracking within 5 business days of your order date, please contact us.

Lost, Delayed, or Damaged Orders

If your order is lost in transit or arrives damaged, please contact us within 14 days of the estimated delivery date with your order number and photos (if applicable). We'll work with the supplier to resolve the issue promptly.

Contact Us

Questions about your shipment? Reach us at info@namislittlegoods.com or through our [Contact page].